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Forum Discussion
chrisrazzell
2 years agoHelpful | Level 6
Photos folder/tab is empty & camera uploads is the only place I can find my files
My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
- 2 years ago
Hi Everybody,
Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.
Thanks,
Ben
anonymous
2 years agoDBX_Pedro Thank you for the update it is appreciated .... However this issue was first reported on Friday, why has it taken Dropbox so long to note that there is a problem.... ?
-Lisa-
2 years agoHelpful | Level 7
DBX_Pedro Thank you
Charlie Windsor Hey everyone deserves a weekend break. Just be grateful they’ve now acknowledged the problem and will hopefully fix it promptly. Take the win.
chrisrazzell As the original poster I thank you too for raising the issue. Has this been resolved for you on your other devices as well as your iPad ? Is that why you’ve gone quiet ?
To everyone else reporting the same issue, well done, the power of the crowd could not be ignored, hang in there and wait for the fix. But be ready to roar again if no solution is forthcoming.
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