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Forum Discussion
chrisrazzell
2 years agoHelpful | Level 6
Photos folder/tab is empty & camera uploads is the only place I can find my files
My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
- 2 years ago
Hi Everybody,
Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.
Thanks,
Ben
Rich
Super User II
2 years ago
anonymous wrote:
... but please remember Dropbox is a 24/7 365 Global file hosting company being paid good money for such a service, across the globe they don't all go home at weekends.
Dropbox Support does not work weekends or holidays.
anonymous
2 years agoRich .... "Dropbox Support does not work weekends or holidays." With the greatest respect as you do a lot of good in this forum ... They do "
- If you’re on Dropbox Enterprise, live chat and phone support are available 24 hours a day, 7 days a week†." or Dropbox Premium Support Add-On
How to contact Dropbox support - Dropbox Help
Also do remember this fault was reported early Friday morning well before the weekend allowing plenty of time for communication to customers...
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