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Forum Discussion
chrisrazzell
1 year agoHelpful | Level 6
Photos folder/tab is empty & camera uploads is the only place I can find my files
My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
- 1 year ago
Hi Everybody,
Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.
Thanks,
Ben
BenDBX
Community Manager
1 year agoHi Everybody,
Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.
Thanks,
Ben
-Lisa-
1 year agoHelpful | Level 7
Sorry to put a spanner in the works but this is not completely fixed yet.
It is true that some photos & movies have returned to the Photos tab but not all of them.
It would appear that it is now showing stuff found in the Camera uploads folder and its sub-folders but I am still missing photos that have been moved out of Camera uploads to another folder. Up until last week the Photos tab showed all media regardless of where it lived, i.e. from Camera uploads and other folders too.
Can anyone else confirm this is happening for them too?
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