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PhilTerz's avatar
PhilTerz
Helpful | Level 5
4 years ago
Solved

Previewing TIFF Only Shows First Page

Hello   When I click on a .tiff file to preview, it only shows the first page for that preview. For other files like PDF, it shows all pages. From Dropbox's documentation, tiff previews should be...
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  • PhilTerz's avatar
    PhilTerz
    4 years ago

    I spoke to support and they clarified that .tiff files are previewed as images, and therefore only show the first page. Showing multi-page images is not supported. 

PhilTerz's avatar
PhilTerz
Helpful | Level 5
4 years ago

I spoke to support and they clarified that .tiff files are previewed as images, and therefore only show the first page. Showing multi-page images is not supported. 

renzullk's avatar
renzullk
Explorer | Level 3
4 years ago

i've tried saving these .tif files into PDF on the web platform, and it still only shows/converts 1 page. How do we handle this to properly show all pages?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey renzullk, I hope you’re doing well. 

     

    Did you try to preview your .pdf files via different browsers and the same issue persists? 

     

    Also, if you try to preview files that were always in a PDF format, can you see all of their pages?

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