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Forum Discussion
PhilTerz
4 years agoHelpful | Level 5
Previewing TIFF Only Shows First Page
Hello
When I click on a .tiff file to preview, it only shows the first page for that preview. For other files like PDF, it shows all pages. From Dropbox's documentation, tiff previews should be...
- 4 years ago
I spoke to support and they clarified that .tiff files are previewed as images, and therefore only show the first page. Showing multi-page images is not supported.
Rich
Super User II
4 years ago
renzullk wrote:
so there is no resolution? the feature doesnt work?
Everything is working as it's meant to. Dropbox handles TIFF files as images, not multi-page document files. It's not capable of handling multi-page TIFF files beyond the first page. As you said, you need to download the file and convert it to PDF on your computer, then upload it back to Dropbox.
renzullk
4 years agoExplorer | Level 3
the "save as pdf" does not work...
- Rich4 years ago
Super User II
renzullk wrote:
the "save as pdf" does not work...
I've tried "Save as " pdf and still only pdf's the first page even though the document has more.The Save as PDF option is working, by your own account. What's not working is the ability to convert a multi-page TIFF file to PDF because Dropbox handles TIFF files as though they are an image, not a document, and it does not support multi-page images.
The feature is working as it's meant to. It's your file type that Dropbox does not support.
- renzullk4 years agoExplorer | Level 3
no the save to pdf -when its a tiff file does not work properly.
it only pdf's one page of the full file .
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