Forum Discussion

jpeterka's avatar
jpeterka
Explorer | Level 3
4 years ago

PSD thumbnails are not displaying

Dropbox enables me to see my Tiff photos.  However, I cannot see my PSD photos.  There are no thumbnails for the PSD files.
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey jpeterka, thanks for bringing this to our attention.

 

Are you having this issue in your local Dropbox folder, on dropbox.com or our mobile app?

 

Can you please send us a screenshot of how your PSD thumbnails appear, compared to your Tiff files?

 

Thanks in advance.

jpeterka's avatar
jpeterka
Explorer | Level 3
4 years ago

Hi Hannah,

 

Thank you for your reply!

 

My issue is with the iPhone and Web apps.  The Tiff files display fine.  However, the PSD files only show the size in MB and how long ago they were modified on the iPhone 12 and only the file name on the website.

 

 

 

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