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PSD thumbnails are not displaying
Dropbox enables me to see my Tiff photos. However, I cannot see my PSD photos. There are no thumbnails for the PSD files.
Hi Megan and Hannah,
Thank you for getting back to me!
My PSD test files were all 148.6 MB. I thought I read that Dropbox could display up to 50MP or up to a gig in size.
The Tiff files ranged from 97 MB to 127.5 MB and all displayed well.
Thank you for getting back to me!
My PSD test files were all 148.6 MB. I thought I read that Dropbox could display up to 50MP or up to a gig in size.
The Tiff files ranged from 97 MB to 127.5 MB and all displayed well.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi jpeterka, thanks for your speedy reply!
Do you happen to know if the .PSD files are larger than 50 megapixels too?
I just loaded one into Photoshop to examine the file information and confirm the camera used. All my test PSD files were taken with a Fujifilm X-t4, a 26MP camera.
We normally use our Fujifilm X-T4s (26MP) or Canon R3 (24MP).
- Megan
Hi jpeterka, keep in mind that you can see the thumbnail preview on your computer as normal, most likely because it's the OS that's generating the preview, and not directly Dropbox.
As for the web, can you try a different browser too, just to see if you get the same results there? Also, can you clarify if you can open the .PSD files using the web?
Hi Megan,
The website does not open my PSD files. It shows the files have been uploaded to Dropbox, but there are no previews like there is with my Tiff and JPG files.
Relative to trying different browsers, I tried Chrome, Mozilla, Brave, and Edge. Results were the same...
I had modified an old Kodak Carousel to digitize 35mm slides with the XT-4. There was no need for a flash because the slide projector's bulb back lit the images. That is why my psd test files are all 148.6MBs. I have since purchased a slide scanner to do the job.
I can see the PSD file previews on my virtual PC drive, but I cannot see them on the Dropbox website or in the iPhone app.
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