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Forum Discussion
jpeterka
4 years agoExplorer | Level 3
PSD thumbnails are not displaying
Dropbox enables me to see my Tiff photos. However, I cannot see my PSD photos. There are no thumbnails for the PSD files.
Megan
Dropbox Community Moderator
4 years agoHi jpeterka, thanks for your speedy reply!
Do you happen to know if the .PSD files are larger than 50 megapixels too?
jpeterka
4 years agoExplorer | Level 3
I had modified an old Kodak Carousel to digitize 35mm slides with the XT-4. There was no need for a flash because the slide projector's bulb back lit the images. That is why my psd test files are all 148.6MBs. I have since purchased a slide scanner to do the job.
I can see the PSD file previews on my virtual PC drive, but I cannot see them on the Dropbox website or in the iPhone app.
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