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Emery S's avatar
Emery S
Helpful | Level 5
2 years ago

Re: Dropbox website not loading. Why?

Error Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home.

5 Replies

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  • freshwaves's avatar
    freshwaves
    New member | Level 2
    2 years ago

    Hello!  I'm trying to log into my dropbox account this morning, but the blue square keeps spinning, then says an 'error' code.  Any ideas what's going on?  I've tried several times.

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey guys, thank you all for chiming in! 

     

    We're undergoing maintenance today starting at 5:00 PM (Pacific), which might be the cause that's preventing you from accessing our site. 

     

    Hold tight, and that should be over real soon. You can also check more about this on our status page. 

     

    If there's anything else that I can do to help, please let me know! 

  • Emery S's avatar
    Emery S
    Helpful | Level 5
    2 years ago

    Not being able to have our attorneys access their client files is not something that can wait until after 5pm. Is there someone I can speak with directly to try to resolve this?

  • DimitriR's avatar
    DimitriR
    Helpful | Level 6
    2 years ago

    Its 1:24 PM pacific time, are you saying at 5 PM pacific time this evening there will be maintenance?

  • Jonathan Wade's avatar
    Jonathan Wade
    Explorer | Level 4
    2 years ago

    My team is also experiencing issues when using search on the Dropbox website. It shows "something went wrong on our end". We have tried different browsers, restarting our computers, and clearing the cache.

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