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Dropbox website not loading. Why?
My 50 person organization is all experiencing Dropbox not loading on the web platform
Hey everyone, thanks for posting here!
I'd suggest that you contact our Support team directly about this, in order for them to have a closer look and investigate what might be causing this.
If you have any trouble doing that, don't worry I can definitely help with that, just let me know.
However, if you manage to contact our Team about this, just give me a heads up and share the ticket number here, in order for me to locate it on our system.
Keep me posted, and we'll take it from there!
Error Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home.
Hello! I'm trying to log into my dropbox account this morning, but the blue square keeps spinning, then says an 'error' code. Any ideas what's going on? I've tried several times.
- Megan
Dropbox Community Moderator
Hey guys, thank you all for chiming in!
We're undergoing maintenance today starting at 5:00 PM (Pacific), which might be the cause that's preventing you from accessing our site.
Hold tight, and that should be over real soon. You can also check more about this on our status page.
If there's anything else that I can do to help, please let me know!
Not being able to have our attorneys access their client files is not something that can wait until after 5pm. Is there someone I can speak with directly to try to resolve this?
Its 1:24 PM pacific time, are you saying at 5 PM pacific time this evening there will be maintenance?
My team is also experiencing issues when using search on the Dropbox website. It shows "something went wrong on our end". We have tried different browsers, restarting our computers, and clearing the cache.
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