Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Recovering deleted files from 6 months ago?
So I have client that failed to download her images from the link I provided over 5 months ago. I deleted the folder, god knows, I don't even know how long ago and she contacted me a week ago and as...
Hey nunoggomes, thanks for joining our Community.
I'm afraid that upgrading your account retroactively won't help you restore files that were deleted a long time ago.
I moved your post to this relevant thread, so you can take a look at the other replies for more info.
Hi everyone! Can you please help me? Is there any case I can get back deleted photos over than 6 years? Thank you !
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi dimitra vidinioti, thanks for posting here!
What is your subscription while we speak?
I'm afraid that it's highly impossible to restore content that has been deleted that far back. Unless you have a plan with EVH that would allow that.
Let me know!
Hi and thank you Megan
What is a EVH?
- Mark
Super User II
EVH is a very, very old feature called 'Extended Version History' (also known as Pack-Rat) which at the time allowed unlimited recovery of files and documents (and the became 365 days). However, its not been available to purchase or use for many years and was an add on to paid plans.
If you dont already have it (ie. you are a free user) then the 30 day window is absolute and I'm afraid you cannot recover over that timescale.
Thank you Mark
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
