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Kaplan34's avatar
Kaplan34
New member | Level 2
4 years ago
Solved

Recovering deleted files from 6 months ago?

So I have client that failed to download her images from the link I provided over 5 months ago.  I deleted the folder, god knows, I don't even know how long ago and she contacted me a week ago and as...
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restore
  • Hannah's avatar
    Hannah
    3 years ago

    Hey nunoggomes, thanks for joining our Community.

     

    I'm afraid that upgrading your account retroactively won't help you restore files that were deleted a long time ago.

     

    I moved your post to this relevant thread, so you can take a look at the other replies for more info.

najmul's avatar
najmul
New member | Level 2
4 years ago

can you please check i was used lastyear 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 years ago
najmul wrote:

can you please check i was used lastyear 

No, we can't check. No one here has access to your account. Mark and I don't work for Dropbox. If you still have an account you should be able to sign in to it using the email address and password you used for the account. If you don't remember your password or it has expired, you can reset your password if you still have access to your email address.

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