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Forum Discussion
Sandhu
8 years agoExplorer | Level 4
Reinstallation of Dropbox after clean install of OS, without Re-downloading all files
Dear Community Greetings, I had to make a clean install of Mac OS, prior to which i copied all my dropbox folder to an external HD. I need to reinstall/download the dropbox on my machine but I w...
- 8 years ago
Hey there Sandhu - how are you today?
As you wish to re-install our desktop app and you do not want to re-download all of your files from the server, you need to choose the "Advanced" setup option during the installation process. Then you need to choose the parent folder of the existing Dropbox folder as the location for this new install.
For instance, if your old Dropbox folder was added to: C:\Desktop\Dropbox you would need to choose C:\Desktop and the client will try and create a new Dropbox folder. As you'd be connecting with the same Dropbox account as before, Dropbox will detect the existing folder and will then prompt you to merge the Dropbox folder. Upon merging the desktop version of Dropbox will check the existing files and the server versions and update accordingly.
Please do note that any changes made to the files in the Dropbox folder or on the web interface while the folder was "offline" will generate conflicted copies.
I hope this helps and let me know if you have any questions.
Sandhu
8 years agoExplorer | Level 4
Dear Walter,
followinf your suggestion, i got the message that there exist some conflict of the destination folder (my already copied dropbox folder located in the documents directoruy) with icloud.
Can you assist on this.
Walter
Dropbox Community Moderator
8 years agoCan you share a screenshot of the exact message Sandhu?
- Sandhu8 years agoExplorer | Level 4
@walter
please see the image, the problem persists
- Walter8 years ago
Dropbox Community Moderator
Hey Sandhu - thanks for the updates. How are you today?
As I am not able to see your last screenshot, would you mind sending it again?
In any case, it looks like you're trying to backup the Dropbox folder using iCloud. It is not possible for us to offer support or suggestions when using iCloud.
You can use more than one cloud service if they are independent and working on separate folders. Dropbox will sync only the files in the Dropbox folder.
Should you wish to backup the Dropbox folder using iCloud, please reach out to Apple support.
To learn more about Dropbox and the latest versions of macOS, please visit this Help Center article while you can also see a list of our currently supported operating systems here.
I hope this helps to some extent and let me know what you find please.
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