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jaycub's avatar
jaycub
Helpful | Level 5
2 years ago

Remove "Login/SignUp" Dialog box from shared link download

Currently, when I send a client a link to download a file using the Dropbox share file functionality, they are directed to a preview page. When they click the Download button, they are presented with...
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jaycub's avatar
jaycub
Helpful | Level 5
2 years ago

Jay, I don't think this is a suitable solution. For one, most of the time I am sending a link to a video, so forcing download would mean the client does not get the benefit of the video preview in the dropbox player. Secondly, these video files can be very large. I wouldn't want to forcebomb a 50gb file onto someone computer from an email link (and to that effect, it wouldn't be a terrible idea to see file size on the preview page. 

All to say, for me to implement this solution, or to continue with the current solution I need to send clients an instruction manual on how to work around these various solutions. We live in a world where we have figured out how to implement intuitive UX/UI to offer users a seamless experience. I am taking a hard stance that as a paid user, I should not have to deliver work with an instruction manual about how to thwart or work around a premium service that at its core is designed to share files. 

This UX practice is reflecting poorly on both Dropbox and myself, and it is unacceptable.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    I agree with everything on this 

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