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Forum Discussion
wesselt
7 years agoNew member | Level 2
Rename file and remove the extension on iOS
On iOS, I have a file called "key". I needed to copy the content of this file to the clipboard. Dropbox wouldn't open or preview the file as it was. So I renamed it to "key.txt". Now I was able to op...
Lusil
Dropbox Staff
7 years agoHey wesselt, thanks for checking in with us.
To preview a file from your mobile app, there needs to be an extension for the relevant app to recognize and open it.
Could you try removing the file extension from the website (either on your mobile device or a computer)?
Let me know how it goes!
wesselt
7 years agoNew member | Level 2
Lusil wrote:Could you try removing the file extension from the website (either on your mobile device or a computer)?
Hi Lusil, thanks for your reply. Renaming on a computer works. But I'm not always carrying a laptop. How can I rename "key.txt" to "key" without a desktop/laptop?
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