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Stevenginz's avatar
Stevenginz
Explorer | Level 3
2 years ago

Right hand side column is being cut off for a Dropbox file on my device.

Free version I have a file on my computer with three columns that was always visible in my dropbox completely. Now the right hand column is being cut off in the Dropbox version only. I have not chan...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Stevenginz, I hope you're doing well!

 

Would you mind clarifying if you're using our website or desktop app to preview your file? 

 

What file type are we talking about, and do you happen to have a screenshot, in order for me to have a visual?

 

Let me know more! 

  • Stevenginz's avatar
    Stevenginz
    Explorer | Level 3
    2 years ago
    Hello, how do I determine the correct answer to your first question? Dropbox is listed in my applications on my Mac and that is what I click to enter it. I can send you a screenshot because it is protected information for right margin is completely gone when I look at it remotely, this is a change over the last few months
    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey Stevenginz, what file type does this happen to? 

       

      Is it all of your content, or some of them? If you try to preview the content online, do you see the same thing? 

      • Stevenginz's avatar
        Stevenginz
        Explorer | Level 3
        2 years ago
        I see the entire document on my desktop however, when I view it and dropbox the right side is cut off and nothing has changed since the time that I did not have this problem

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