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Timro's avatar
Timro
New member | Level 1
10 months ago

"Save as" results in Error "API function "files/list_folder""

Hi On my Android when I try to do a "Save as" I have started getting an error notice and the file won't save. mj2: Error in call to API function "files/list_folder"   I've reinstalled DB app ...
Android
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Timro's avatar
Timro
New member | Level 1
10 months ago

Ah, on my tablet I can see the whole error message which goes on to say that the app is currently disabled! 🤷

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Thanks for the heads up, and the screenshot Timro.

That's odd. When did this first start happening? 

If I were you, I'd also try to clear the app's cache (you can do this by accessing the app, clicking the gear icon on the top right part, and if you scroll to the bottom the option should be there) and try again. 

While you're at it, you might want to reboot your device too. 

Let me know if you still get the same results.

  • Timro's avatar
    Timro
    New member | Level 1
    10 months ago

    Hiya. Just tried that and it's still the same. It's doing the same on my Lenovo tablet too. It's only started happening this last week and I've used DB for years. My current mobile is 4½ years old! It only happens if I use the save as with the Dropbox option, saying the app is disabled.

     

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