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Paul Slaat Alles 's avatar
Paul Slaat Alles
Explorer | Level 3
4 years ago
Solved

Search issue in Dropbox

When i search in dropbox, nothing is found.

  • Hey Paul Slaat Alles , sorry to hear you're having issues with this.

     

    Can you please clarify which platform you're using when you see these search issues? Is it on the desktop app, the website or the mobile app perhaps?

     

    Let me know and we'll take it from there. 

5 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey Paul Slaat Alles , sorry to hear you're having issues with this.

     

    Can you please clarify which platform you're using when you see these search issues? Is it on the desktop app, the website or the mobile app perhaps?

     

    Let me know and we'll take it from there. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey Paul Slaat Alles, does this happen with every single keyword you use on your end, or all of them? 

     

    Feel free to also let me know the Dropbox version that you have installed on both your phone, and tablet. 

     

    Could you send me some screenshots, in order for me to have a visual of this? 

  • Paul Slaat Alles 's avatar
    Paul Slaat Alles
    Explorer | Level 3
    4 years ago

    It happend all the time but now it is good again. Mayby it was an update

    Yhank you

     

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