We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
sachouh
4 years agoExplorer | Level 4
Server or Network failed or the Format is Not Supported
I have been trying to view a video that was uploaded here but I keep getting the error message "The media could not be loaded, either because the server or network failed or because the format is not...
sachouh
4 years agoExplorer | Level 4
This is an image of what the dropbox link looks like on my screen.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!