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Forum Discussion

adamschoales's avatar
adamschoales
Helpful | Level 5
6 years ago

"Smart" sync keeps downloading Online Only Files

I am growing increasingly frustrated with this so called "smart sync" feature Dropbox has recently introduced (or rather forced upon me). I have a number of files I've brought over to Dropbox using...
desktop
Download
sync
dries1's avatar
dries1
Helpful | Level 5
4 years ago

I'm running Windows 11 on a Dell laptop, and I have the same issue.

Every time I:

* run a virus scan via Trend Micro, OR

* open a microsoft office program, OR

* open a folder via Windows Explorer

Dropbox starts downloading ALL the files in the folder, and for virus scanning, all 3TB of data from my dropbox. DESPITE me selecting 'online only' MULTIPLE times before.

 

Surely this is a fundamental design flaw on dropbox's product, and should be fixed ASAP.

 

I await a solution please.

Thanks

hitammysue's avatar
hitammysue
Helpful | Level 6
4 years ago

Definitely seems like a fundamental design flaw.  After almost a decade of loving DropBox, I'm ready to move 2TB of data to Microsoft One Drive.  I can't take the instability of the Synch function.   I want all my data on-line and only a few folders local.  I'm technically proficient and searching for solutions to the constant issue of Dropbox trying to download all my files locally has become a waste of my time and is a drain to all my local storage.  Microsoft One Drive here I come ... !

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