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Forum Discussion
adamschoales
6 years agoHelpful | Level 5
"Smart" sync keeps downloading Online Only Files
I am growing increasingly frustrated with this so called "smart sync" feature Dropbox has recently introduced (or rather forced upon me).
I have a number of files I've brought over to Dropbox using...
suebattel
5 years agoHelpful | Level 6
I'm having the same problem and it's maddening. I reset files using SmartSync to be stored in the cloud only, then when I start work for the day I'm frequently bogged down with 60,000-some files attempting to be downloaded to my computer. I go back and mark them again as cloud only, and that only sticks for a day or so.
I'm on a PC running Windows, so no Clean My Mac or Quicktime even exist as is mentioned in some of the posts here. I have no backup software and no antivirus software running.
Sometimes SmartSync doesn't even appear as an option any longer—neither at dropbox.com when clicking on the ... to the right of the file name, nor does any green checkmark or cloud image show up on the files/folders. That's happening right now so I can't even reset the correct files to cloud only.
BCZE
4 years agoHelpful | Level 6
I’m having the same issue on Windows. My Dropbox files are all set to be online only, but for some reason, the ENTIRE thing keeps re-downloading to my computer and suddenly I’ve lost a a terabyte of space on my hard drive. Then when I make it online only again, it all re-syncs and I get a notice from my internet company that I’m making out my data. It’s so maddening, but my clients love sharing files through Dropbox so I’m stuck trying to figure out the why.
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