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adamschoales's avatar
adamschoales
Helpful | Level 5
6 years ago

"Smart" sync keeps downloading online-only files

I am growing increasingly frustrated with this so called "smart sync" feature Dropbox has recently introduced (or rather forced upon me). I have a number of files I've brought over to Dropbox using...
desktop
Download
sync
ukracer's avatar
ukracer
Explorer | Level 4
2 years ago

I am having a similar issue. (might even be the same) I purchase files on esty and they are actually in one drive somewhere.  As I am on  a metered phone connection whilst I am away at weekends  I dont want 20GB of files downloading via HotSpot to my PC.  SO I select download to dropbox . I have newfiles saved as online only.  BUT firefox is showing all the 20 gig trying to download via Hot spot to me PC.. 

 

Whats going wrong?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey ukracer, sorry to hear about this.

 

Can you please send us a couple of screenshots so that we can have a  visual too?

 

Also, what's the desktop app's exact status and version as shown in your menu bar/system tray at the moment? 

Any additional information is more than welcome! 

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