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Marketing11
4 years agoHelpful | Level 6
Something wrong on our end-Drop box not working
I can not get into Drop Box and neither can my co worker. Is all of Drop Box down?
34 Replies
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- fai10034 years agoNew member | Level 2
Hi,
Did anyone experienced the Dropbox said "System Failure" and cannot access the files from internet login?
- MikeW4 years agoNew member | Level 2
I just got off a "chat" and the reply was: "we are currently experiencing some technical difficulties. We are working on it and should be up and running again soon. I apologize for the inconvenience caused to you and thank you for your patience."
- Emi S4 years agoNew member | Level 2
same problem here!
- Emma4 years ago
Community Manager
Hi everyone,
Thanks for reaching out.
We've are aware that Dropbox is not working for some users. Our team is working on this as we speak and you can get updates on progress via https://status.dropbox.com
We'll update you here once this has been resolved.
Apologies for the inconvenience and thanks for your patience in the meantime.
- Jay4 years ago
Dropbox Community Moderator
Hi everyone, our engineers are aware of the issue and are working on a fix to resolve it.
We appreciate your patience at this time.
- MikeW4 years agoNew member | Level 2
Google Drive is working. It may be time to finally switch over.
- Jason12345678904 years agoExplorer | Level 3
Yeah, I have used Dropbox for over a decade and this is the first time I have experienced this issue. Every time I select a file, I get this message:
"Something went wrong on our end."
According to Dropbox Status, they are reporting a partial outage: https://status.dropbox.com/
- gateway_6304 years agoNew member | Level 2
has anyone contacted customer support to see if the problem will be fixed?
- Ccaballero14 years agoNew member | Level 2
That is my issue as well.
- Bryan L.124 years agoNew member | Level 2
Hi
I'm currently having the exact same problem described in this ticket. I've tried the recommended remedies without luck. I'm curious, was there a resolution to this? Can you share it or does it require looking into my account?
Thank you.
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