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Forum Discussion
STILL can't get my Dropbox photos to show up in my Android gallery
I've read all the related forum posts dating back to 2012 with no avil.
Problem: I use dropbox mostly for photoshop files and JPG photos. I have many folders and subfolders with pictures and files...
This issue was never fixed. Still never found a solution and for my situation, I ended up buying a USB-c to USB A thumb drive and I transfer all my photos manually. Also why I ended up canceling my Dropbox subscription
Hey, everyone struggling with the issue of batch-transfered files not showing up on your android device, after a night of struggling with the same problem, trying to move files around and testing options, I finally found the solution:
use google drive.
thanks, dropbox.
- I'm having a similar problem. My downloaded Dropbox photos used to automatically show up in my Downloads gallery album. Ever since my phone upgraded to Android 10 a few days ago, however, they no longer show, even though they're downloading. The files show in the Download directory, but I have to C+P them to another album in my gallery and then move them to the Downloads album for them to show. To add to the mystery, when I try to move the photos to the Downloads album, I get a prompt telling me the photo is already in the album (even though I can't see it) and asking me if I want to replace it. Only once the "invisible" file has been replaced can I move the downloaded photo to that album. If anyone has any solutions, I'm all ears.
Just coming to confirm this is still an issue and it has been for over a year.
Dropbox people who try and help here it's not a complex issue on our side.
If we single export a photo it's fine but if we batch export they don't show up in the gallery.
So for me this is an issue because when I go to post a photo to Instagram it's not available.
I've been having to individually export each photo for a few years to get around this now but it's the only problem I have with Dropbox, it's very time consuming and I don't understand why the people from Dropbox never seem to understand the issue when it's bought up here. It's nothing to do with wifi or celluar or index folders or anything. It's as simple as single export works and and batch save to device doesnt.
I'm on a OnePlus 6T running the newest version of Android but I've had this issue for at least 2 years across all versions of android.
- Daphne
Dropbox Community Moderator
Hey everyone, thanks for all your updates here!
I'm sorry to hear you're having issues with this, I'd like to look into it further with you and pass along all the info you've provided to the right place.
I've reached out to the email linked with your profile here TBartley so if you'd like to, please check your inbox when you have a moment.
For anyone else also having this issue, please create a ticket here and let me know the ticket number (eg. #1234567) so that I can follow up with you there.
Thank you!
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