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Forum Discussion

yeetandco's avatar
yeetandco
Explorer | Level 4
7 years ago

STILL can't get my Dropbox photos to show up in my Android gallery

I've read all the related forum posts dating back to 2012 with no avil.  Problem: I use dropbox mostly for photoshop files and JPG photos. I have many folders and subfolders with pictures and files...
Android
Export
Mobile
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thanks for the detailed reply, dmg_2020!

I'd be happy to create a ticket for you so that we have a more in-depth look on this together. 

Before that though, could you try downloading from the web and let me know what you see?

Thanks again!

dmg_2020's avatar
dmg_2020
Explorer | Level 4
6 years ago

Hello!

I've tried to use the browser (Chrome, up to date version, Android) but it saves multiple selection as a single .zip file - so it works differently than App that saves files individually.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Thanks for trying that out for me, dmg_2020. 

    I've sent you a ticket to the email address connected to your Community profile, so please check your inbox and we'll take it from there. 

    Looking forward to hearing back from you!

    • dmg_2020's avatar
      dmg_2020
      Explorer | Level 4
      6 years ago

      Hello, Lusil!

      I can see your email and a link to zendesk but my correct username and password are not accepted -

      thank you!

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago

        No worries, dmg_2020. :slight_smile: I just saw your reply and have made sure to get back to you. 

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