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Forum Discussion
Sam Hutch
4 years agoExplorer | Level 4
Stop Selective Sync from automatically adding new files/folders added on the web client
Hi, hopefully I'm missing something obvious but really struggling with this one.
I'm part of a Dropbox Team with 10+ TB of storage used. My personal folder has ~1.5TB. I'd like to set up selective ...
- 4 years ago
Sam Hutch wrote:
Is there a way to make that Selective Sync stick to just the one folder, and not automatically expand out?
No, that's not how the feature functions. Instead, create another folder within MyName and remove it using Selective Sync, then add your files to that new folder instead of directly to the MyName folder.
p aplin vft
4 years agoHelpful | Level 5
Hi @ Jay,
The folders I am getting are part of the tree where only one folder is selected.
I often get VFT241 (as an example) added into my selective sync, or if a new project subfolder is added. These are items I have chosen not to sync. In fact anything below the VFT237 folder can seemingly randomly be added, even in the root directory.
I accept everything new in VFT237 should be added (tick indicates the whole folder), but can not stop the others from being added.
As you can see by some of the sizes, this creates major issues on field tablets that already restricted (ie. only one or two folders in the Project) when space is not endless.
Hope that clarifies for you. Thanks for the help
Hannah
Dropbox Community Moderator
4 years agoSorry to jump in here, p aplin vft, but can you also send us a screenshot of how your Dropbox folder appears, for comparison reasons?
- p aplin vft4 years agoHelpful | Level 5
- Jay4 years ago
Dropbox Community Moderator
Thanks for the example. In the selective sync window, anything without a checkmark will not be synced to your machine, and neither will any subfolders.
The minus symbol, like on the parent of VFT 237, means that at least one folder is marked to be selected. However, this doesn't prevent the creation of new subfolders in that parent folder, which is why you need to keep deselecting them if you don't want them to sync.
I hope this info helps to clarify matters.
- p aplin vft4 years agoHelpful | Level 5
Hi Jay ,
It describes what is happening yes.
However, why does a new folder created in a directory marked with a 'minus' get added to my selective sync?
I have not told selective sync to add that folder, nor am I telling the directory to sync everything.
This is the bug that I am trying to resolve. The behaviour for selective sync, IMO, SHOULD be to sync what is requested, not to add information that is outside the 'Ticked" folders.
Am i correct in understanding I have no control over this?
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