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wecine's avatar
wecine
Helpful | Level 6
7 months ago

Syncing large video folders stops in the middle when trying to sync them.

I’m running into a frustrating issue with Dropbox on my iMac (Ventura 13.7.5). When I try to sync large video folders (~200GB) via the desktop app, the sync process starts but then stops partway thro...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hi from me too, wecine! A new stable build has been released in the meantime, so can you confirm your desktop app has been updated, as well?

Also, when saying that this happens when your computer is idle, do you mean that it goes into screen saving mode? If yes, have you made sure that your device is connected to the internet during that time?

wecine's avatar
wecine
Helpful | Level 6
7 months ago

I’ve updated to the new stable build. I’m not completely sure, but I think my iMac might be going into sleep mode, which could be causing the sync to pause.

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