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BillieRose's avatar
BillieRose
Helpful | Level 5
2 years ago
Solved

The change from dl=0 to raw=1 doesn't play my video from a shared link.

Hello Guys, I just wanna ask anyone can help me. when I copy link ang paste it on browser ang change dl=0 to raw=1 not playing the video? 
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  • Jay's avatar
    Jay
    2 years ago

    Hi yhakim716, could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely? to see if this helps?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey BillieRose, sorry to jump in here, but is your link giving you a specific error or is it just not loading? 

 

Can you access the link normally and download the file to open it locally on your device? 

BillieRose's avatar
BillieRose
Helpful | Level 5
2 years ago

just only this, can't play, but if you change dl=0 to dl=1 you can download the file

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Have you tried clearing your browser's cache or another browser BillieRose? 

    • BillieRose's avatar
      BillieRose
      Helpful | Level 5
      2 years ago

      Yes i tried that firefox, edge, android browser its all the same even new browser account...

    • liringea's avatar
      liringea
      Explorer | Level 4
      2 years ago

      I have the same problem, all the videos on the link from https://www.dl.dropboxusercontent.com/ have stopped working, and all my friends' videos have stopped working too, everywhere. If i change dl=0 to dl=1, the video is downloading

      • BillieRose's avatar
        BillieRose
        Helpful | Level 5
        2 years ago

        Realy! i'm not the only one experiencing this, may be the bropbox have a problem about thier video player

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