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The Photos page is changing...
I've just seen the banner that says "The Photos page is changing on 30 June 2017 but your pictures will stay safe in your Dropbox account. Learn more". The gist is that they are removing the final re...
Hi everyone,
Thanks again for your continued feedback on our upcoming changes.
I wanted to let you know that we've heard your concerns about how difficult it is to preserve your album structures in Dropbox. Our engineers have created a simple album export tool to help make this process easier. It's available starting today at the following URL:
www.dropbox.com/photos/album_download
The tool will allow you to download your albums to your desktop as .zip files. Please note that you'll be downloading a new copy of your photos, not moving them, so the photos will still exist in your Dropbox in the original location you saved them.We hope this tool will help alleviate some of the frustration that some of you have reported in this thread. If you have any problems using the tool, feel free to contact us via www.dropbox.com/support.
Regards,
Richard
Rich
Super User II
Super User III have merged the two threads and will merge any new ones that are created as well. Creating duplicate threads will not accomplish anything here. Every comment being posted to this thread is being reviewed by Dropbox. THIS is the thread that they are watching. Starting a second (or third, forth, etc.) conversation in a new thread will only mean that Dropbox does not see all of your comments.
It is very common in cases like this for Dropbox to not respond often but they DO read every post made to a thread that they are watching, and they are watching this one (confirmed by my contacts within Dropbox). Continuing the conversation on this thread is your best option for making sure that Dropbox understands how you feel.
Also, this thread is marked as Solved so that the Dropboxer's reply would be brought to the top of the thread for all to see, because everyone knows that most people don't bother reading the entire thread of a multi-page discussion.
Please keep the discussion going (I agree with all of you here!), but please keep it isolated to this thread. Any additional threads will be merged into this one with no further notice.
Thank you.
I have an enormous number of clients' photos clearly stored as Albums, to issue to journalists and press, in a format they can view entire prospective features & stories. I echo others pleas for Dropbox to provide a quick, efficient method of transferring Albums into Files and to think long and hard about how it is handling its clients. I began following the laborious instructions to download an Album, then upload as a File, and gave up. This method is achingly slow, reminiscent of something from the dark ages. What are Dropbox thinking? Currently it shows a total disregard for what clients actually want = zero customer service. Unless it can offer solutions, and quickly, I like many others will willingly switch services.
Anna L.25 wrote:
I have an enormous number of clients' photos clearly stored as Albums, to issue to journalists and press, in a format they can view entire prospective features & stories. I echo others pleas for Dropbox to provide a quick, efficient method of transferring Albums into Files and to think long and hard about how it is handling its clients. I began following the laborious instructions to download an Album, then upload as a File, and gave up. This method is achingly slow, reminiscent of something from the dark ages. What are Dropbox thinking? Currently it shows a total disregard for what clients actually want = zero customer service. Unless it can offer solutions, and quickly, I like many others will willingly switch services.
Thing is, we want the albums feature kept. No one wants a folder solution that requires file duplication using up more of our quota. For anyone looking for an alternative, Microsoft OneDrive has albums which are how how Dropbox is now. They also have a camera upload function and if you're running Windows 10 it integrates into the OS quite well. Looking at how things go, this will be the 3rd switch I've made to OneDrive from Dropbox. Last time it was when OneDrive introduced 1TB storage and Dropbox said they wouldn't. I came back because OneDrive copied entire files on changes rather than just the changes. They've fixed that now so I'm going to look at using that. There is also Google photos which is free and unlimited for photos and videos under 16MP/1080p.
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