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Darren S.1's avatar
Darren S.1
Collaborator | Level 10
9 years ago
Solved

The Photos page is changing...

I've just seen the banner that says "The Photos page is changing on 30 June 2017 but your pictures will stay safe in your Dropbox account. Learn more". The gist is that they are removing the final re...
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  • RichardDBX's avatar
    RichardDBX
    9 years ago

    Hi everyone,

     

    Thanks again for your continued feedback on our upcoming changes.

     

    I wanted to let you know that we've heard your concerns about how difficult it is to preserve your album structures in Dropbox. Our engineers have created a simple album export tool to help make this process easier. It's available starting today at the following URL:

     

    www.dropbox.com/photos/album_download

    The tool will allow you to download your albums to your desktop as .zip files. Please note that you'll be downloading a new copy of your photos, not moving them, so the photos will still exist in your Dropbox in the original location you saved them.

     

    We hope this tool will help alleviate some of the frustration that some of you have reported in this thread. If you have any problems using the tool, feel free to contact us via www.dropbox.com/support.

     

    Regards,
    Richard

RichardDBX's avatar
RichardDBX
Icon for Dropbox Staff rankDropbox Staff
9 years ago
Hi all,
 
Thank you all for the comments and questions about the upcoming changes to photos.dropbox.com. We understand this decision impacts the way you share and organize your photos, and we’d like to address a few points of confusion.
 
After June 30, the web Photos page will continue to be a place where you can view all of your photos across Dropbox folders, but will no longer contain the speed scroller functionality, or the ability to create, share, or modify albums and sets of multiple photos. All of your photos will remain safe in your Dropbox account, and there are still many ways for you to work with photos in Dropbox. The changes to this page do not impact the way you share and organize photos through Dropbox folders, shared folders, or shared links. 
 
The updated page (dropbox.com/photos) will display your photos as thumbnails. You will be able to sort your photos the same way you can sort photos on the photos.dropbox.com page today — by the creation date of the photo.
 
We apologize for the confusion around the changes to albums, and we’d like to provide some additional details:
  • After June 30, you’ll no longer be able to create new albums, or make changes to existing albums on photos.dropbox.com.
  • If you’ve shared an album or set of photos via a Dropbox shared link, those links will continue to work after June 30. You can access these links from the links page in order to view your photo albums.
  • We’ve added additional tips and suggestions to our Help center article on how to recreate your albums as Dropbox folders, and how to use other Dropbox features to share and organize your photos.
There are no changes to photos you’ve shared, or will share in the future, through Dropbox shared folders or shared links. Any existing photos you’ve shared through these methods will not be impacted by the changes to photos.dropbox.com.
 
We recognize that this change may cause frustration. Thank you all for the feedback you’ve shared with us, and please keep it coming. We’ve communicated this feedback to our team and will use it to inform future Dropbox features.
 
Regards,
Richard
 
[Note: This post was marked as 'solved' to be pinned to the top of the thread discussion and allow users to easily find it]
Robert R.55's avatar
Robert R.55
Helpful | Level 6
9 years ago

"After June 30, you’ll no longer be able to create or share albums on the web, or browse photos in the current timeline view. Your photos will remain safe in Dropbox, and you can view them like any other file in your Dropbox. The quick scroll functionality of the current Photos timeline will no longer be available, but you'll be able to view all your photos in a redesigned page using the same link to Photos in the left navigation bar"

So what does this mean.  I depend on using the timeline to find pictures that have been uploaded from my camera.  

 

There is no description of how the "redesigned page" will work.  

 

This whole thing is getting more and more confusing and its sounding like it will be a real problem.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 years ago
    Been doing some checking as that post marked as solution is, well, not one.

    Been told it's been marked as a solution just to keep it up at top where people will see it.

    I've no other information than that.
    • Simone C.9's avatar
      Simone C.9
      Collaborator | Level 9
      9 years ago

      Dear Mark

      I  of course agree with you and I do not really understand the "Super User" title,  but it appears it has been marked by another "Super User" as solved, and that "Super User" Rich has merged all threads into one, including the new one I started as "Chapter 2, not solved" 

       

      This is all very frustrating. Perhaps as a "Super User" you are able to also, like the other "Super User", Rich, find out from DROPBOX themselves what is going on and explain to us all how a non Dropbox employee, albeit a "Super User" like yourself  is able to take control of these threads, mark them as "Solved" and "Accepted"  when they are not? 

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        9 years ago
        I can assure you it wasn't marked by Rich or myself. We have an unwritten rule that we don't mark posts as solution.

        It was marked as solution by the person posting it (i.e. A Dropbox employee) so it bounces to the top and stays there, as I said, and for no other reason.

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