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Forum Discussion
Darren S.1
9 years agoCollaborator | Level 10
The Photos page is changing...
I've just seen the banner that says "The Photos page is changing on 30 June 2017 but your pictures will stay safe in your Dropbox account. Learn more". The gist is that they are removing the final re...
- 9 years ago
Hi everyone,
Thanks again for your continued feedback on our upcoming changes.
I wanted to let you know that we've heard your concerns about how difficult it is to preserve your album structures in Dropbox. Our engineers have created a simple album export tool to help make this process easier. It's available starting today at the following URL:
www.dropbox.com/photos/album_download
The tool will allow you to download your albums to your desktop as .zip files. Please note that you'll be downloading a new copy of your photos, not moving them, so the photos will still exist in your Dropbox in the original location you saved them.We hope this tool will help alleviate some of the frustration that some of you have reported in this thread. If you have any problems using the tool, feel free to contact us via www.dropbox.com/support.
Regards,
Richard
Simone C.9
9 years agoCollaborator | Level 9
Thanks Rich and Mark for that clarification. As you have a close relationship with DROPBOX and have direct contact with them, something we as normal users do not have, can you tell us or give us an idea as to when or if we are likely to receive replies to the multitude of questions raised by various users on this topic and what the likelhood is of either the photo albums being retained, or , if not, a practical solution ie Dropbox do the hard work and save everyone here weeks of work and move our current albums into folders for us?
Your experienced advice/opinion would be much appreciated.
Rich
Super User II
9 years agoYou're welcome, Simone.
This is one of those cases where we're in the same position as you. We're waiting for more information from Dropbox on this one. We know that they're watching the thread and are taking into account all of your comments, but that's it. We don't know when they'll make another reply.
This is one of those cases where we're in the same position as you. We're waiting for more information from Dropbox on this one. We know that they're watching the thread and are taking into account all of your comments, but that's it. We don't know when they'll make another reply.
- cdysthe9 years agoCollaborator | Level 9
It would be very helpful if there were a way to test the new interface in advance so users have time to find another solution if it doesn't work for them. I'm not sure how to pull that off, but I work for a company with high traffic sites. We always get to test new functionaliy in a before it goes live.
- JedDinger9 years agoHelpful | Level 6
Great idea. I've beta-tested for Windows before and would be happy to participate in a beta-testing community for Dropbox. Soliciting members of this forum would be a natural fit for the folks at Dropbox.
- cdysthe9 years agoCollaborator | Level 9
I would be surprised if Dropbox hasn't been doing user studies on this before they decided on such a drastic change. If they didn't, they really should. I would be willing to beta test this as well as long as nothing changes permanently with my data.
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