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Forum Discussion
Darren S.1
8 years agoCollaborator | Level 10
The Photos page is changing...
I've just seen the banner that says "The Photos page is changing on 30 June 2017 but your pictures will stay safe in your Dropbox account. Learn more". The gist is that they are removing the final re...
- 8 years ago
Hi everyone,
Thanks again for your continued feedback on our upcoming changes.
I wanted to let you know that we've heard your concerns about how difficult it is to preserve your album structures in Dropbox. Our engineers have created a simple album export tool to help make this process easier. It's available starting today at the following URL:
www.dropbox.com/photos/album_download
The tool will allow you to download your albums to your desktop as .zip files. Please note that you'll be downloading a new copy of your photos, not moving them, so the photos will still exist in your Dropbox in the original location you saved them.We hope this tool will help alleviate some of the frustration that some of you have reported in this thread. If you have any problems using the tool, feel free to contact us via www.dropbox.com/support.
Regards,
Richard
Robert R.55
8 years agoHelpful | Level 6
Their new system is aweful and no instructions. Worthless. The job of their staff in responding to us is to respond but not react.
Charlie S.2
8 years agoHelpful | Level 5
Several years ago I weighed up my options and concluded that Dropbox was the best Cloud storage provider for my growing needs. A large part of this decision was that I found it to have increasingly excellent photo upload/storage/management tools. The greatest bulk of my storage is taken up with photos and videos which I want to keep safe and also be able to share easily.
Dropbox has ever since been slowly removing all of the functionality which made me choose them in the first place. Removing the Albums is the last straw. I am a paying customer and I find the lack of communication insulting from a company I had previously had nothing but praise for.
There has been no viable alternative provided for me to have been able to keep my album structure - it was simply not practical to download all the 200GB worth of photos as individual zip files of 1GB onto a harddrive, reorganise them into folders and then re-upload them again. Not to mention the issue of duplication of photos featuring within multiple albums.
It is very sad to lose trust in a company I have been loyal to for almost 10 years. I can see no way of recovering my recently paid yearly subscription, so it looks like I will have to soldier on with a solution no longer fit for my purposes, but I will more than likely jump ship to Google as soon as I can.
- Charles L.58 years agoHelpful | Level 7In fact, Dropbox built its base by offering free (limited) photo storage with good tools. I don't think it calculated that in this downgrade.
- kfrancis8 years agoHelpful | Level 5
Agreed! So very disappointing.
- Drakhar8 years agoHelpful | Level 6
As I have feared they have completly killed Photo segment of their bussines.
Disgusting....
A sad, sad day for Dropbox users worldwide.
- kfrancis8 years agoHelpful | Level 5Does anyone know how you can select multiple files from this new Photos page? All I can find is that you have to be in list view...I am hoping that is not the case, as that is terrible functionality. How am I supposed to select multiple photos from the Photos page and then move it all into a folder?
- cdysthe8 years agoCollaborator | Level 9Well, they have killed our Photo segment of Dropbox in the process! :)
- Drakhar8 years agoHelpful | Level 6
kfrancis wrote:
Does anyone know how you can select multiple files from this new Photos page? All I can find is that you have to be in list view...I am hoping that is not the case, as that is terrible functionality. How am I supposed to select multiple photos from the Photos page and then move it all into a folder?For what I see you cannot do that.
Current Photos page is just "view only" mode of your pictures.
It's not there for you to interact with your pictures. If you want to interact with your pictures you will have to go to the folder where they are located.
Terrible, terrible user interface and frankly a last nail in Photo segment for Dropbox. - kfrancis8 years agoHelpful | Level 5
It's infuriating. After so much time invested in this interface, now to realize I have to move everything over to Google.
- Rich8 years ago
Super User II
kfrancis wrote:
How am I supposed to select multiple photos from the Photos page and then move it all into a folder?You can't move photos from the Photos page. When selecting files on the Photos page, your only option (for mutliple files) is to download them.
- kfrancis8 years agoHelpful | Level 5
Right, but can't you choose to show in folder, and all the files you have selected can then be moved into a folder? If that is the case, it would still work for my needs--but I would need to be able to multi-select on the Photo page, where I can actually see the photos I'm looking at.
- M S.18 years agoCollaborator | Level 9
My very favorite part about the new "feature" is where you select a few photos that are lucky enough to reside in the same folder together and then choose to view them in the folder. Good luck finding the selected photos if you have hundreds of pics in that folder!
As soon as I find a solution to version history (I purchase the 1 year version history plan) I am out. This is really, really bad.
I don' t even care that much about naming or maintaining albums. I JUST WANT TO CLICK SOME PICS AND SEND SOMEONE A LINK!!
It would be nice if Dropbox would say. "Hi all. We have decided to change directions as a company and will be slowly phasing out X and Y over the next few N. We apologize for the inconvenience this will cause but our business model is not sustainable in its current state and we understand if our services no longer meet your requirements."
At least I could empathize with THAT instead of sitting here scratching my head saying "WTF?!".
Wow.
- kfrancis8 years agoHelpful | Level 5
I totally agree with all of this!
- Charlie S.28 years agoHelpful | Level 5
I stumbled on this and it makes me sad - or maybe mad?
https://www.cultofmac.com/216665/a-tour-of-dropboxs-amazing-new-albums-feature/
Looks like it is back to doing things the 'old way'...
- Anthony A.258 years agoHelpful | Level 6
The most annoying part about this is the missed opportunity. Instead of removing the album/meta information functionality, it should have been ADDED for all other file types. Forcing files to go in a single folder is deprecated and has been for years. Using labels to allow files to be categorized multiple times would have been an extremely awesome feature. What we have now is just stupid.
- Sam D.148 years agoHelpful | Level 5
I am surprised that this change hasn't got any coverage at all in the technology press.
I wrote up a quick summary: https://boldsparks.com/dropbox-photos-changes
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