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Darren S.1's avatar
Darren S.1
Collaborator | Level 10
9 years ago
Solved

The Photos page is changing...

I've just seen the banner that says "The Photos page is changing on 30 June 2017 but your pictures will stay safe in your Dropbox account. Learn more". The gist is that they are removing the final re...
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  • RichardDBX's avatar
    RichardDBX
    9 years ago

    Hi everyone,

     

    Thanks again for your continued feedback on our upcoming changes.

     

    I wanted to let you know that we've heard your concerns about how difficult it is to preserve your album structures in Dropbox. Our engineers have created a simple album export tool to help make this process easier. It's available starting today at the following URL:

     

    www.dropbox.com/photos/album_download

    The tool will allow you to download your albums to your desktop as .zip files. Please note that you'll be downloading a new copy of your photos, not moving them, so the photos will still exist in your Dropbox in the original location you saved them.

     

    We hope this tool will help alleviate some of the frustration that some of you have reported in this thread. If you have any problems using the tool, feel free to contact us via www.dropbox.com/support.

     

    Regards,
    Richard

RichardDBX's avatar
RichardDBX
Icon for Dropbox Staff rankDropbox Staff
9 years ago

Hi everyone,

 

Thanks again for your continued feedback on our upcoming changes.

 

I wanted to let you know that we've heard your concerns about how difficult it is to preserve your album structures in Dropbox. Our engineers have created a simple album export tool to help make this process easier. It's available starting today at the following URL:

 

www.dropbox.com/photos/album_download

The tool will allow you to download your albums to your desktop as .zip files. Please note that you'll be downloading a new copy of your photos, not moving them, so the photos will still exist in your Dropbox in the original location you saved them.

 

We hope this tool will help alleviate some of the frustration that some of you have reported in this thread. If you have any problems using the tool, feel free to contact us via www.dropbox.com/support.

 

Regards,
Richard

nicleev's avatar
nicleev
New member | Level 2
8 years ago

I have been trying to download my albums for over an hour now... not happening

I have spent hours organising my photos into albums, looks like I have lost everything

The only reason I upgraded my db was to keep my photos safe and off my PC and be able to organise them easily,

what a joke

Will be cancelling both business and personal accounts 

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