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Forum Discussion
Darren S.1
8 years agoCollaborator | Level 10
The Photos page is changing...
I've just seen the banner that says "The Photos page is changing on 30 June 2017 but your pictures will stay safe in your Dropbox account. Learn more". The gist is that they are removing the final re...
- 8 years ago
Hi everyone,
Thanks again for your continued feedback on our upcoming changes.
I wanted to let you know that we've heard your concerns about how difficult it is to preserve your album structures in Dropbox. Our engineers have created a simple album export tool to help make this process easier. It's available starting today at the following URL:
www.dropbox.com/photos/album_download
The tool will allow you to download your albums to your desktop as .zip files. Please note that you'll be downloading a new copy of your photos, not moving them, so the photos will still exist in your Dropbox in the original location you saved them.We hope this tool will help alleviate some of the frustration that some of you have reported in this thread. If you have any problems using the tool, feel free to contact us via www.dropbox.com/support.
Regards,
Richard
Charlie S.2
8 years agoHelpful | Level 5
Several years ago I weighed up my options and concluded that Dropbox was the best Cloud storage provider for my growing needs. A large part of this decision was that I found it to have increasingly excellent photo upload/storage/management tools. The greatest bulk of my storage is taken up with photos and videos which I want to keep safe and also be able to share easily.
Dropbox has ever since been slowly removing all of the functionality which made me choose them in the first place. Removing the Albums is the last straw. I am a paying customer and I find the lack of communication insulting from a company I had previously had nothing but praise for.
There has been no viable alternative provided for me to have been able to keep my album structure - it was simply not practical to download all the 200GB worth of photos as individual zip files of 1GB onto a harddrive, reorganise them into folders and then re-upload them again. Not to mention the issue of duplication of photos featuring within multiple albums.
It is very sad to lose trust in a company I have been loyal to for almost 10 years. I can see no way of recovering my recently paid yearly subscription, so it looks like I will have to soldier on with a solution no longer fit for my purposes, but I will more than likely jump ship to Google as soon as I can.
Charles L.5
8 years agoHelpful | Level 7
In fact, Dropbox built its base by offering free (limited) photo storage with good tools. I don't think it calculated that in this downgrade.
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