Forum Discussion

Esben's avatar
Esben
New member | Level 1
10 months ago

The previews of my camera uploads photos appear smaller on the Windows desktop app.

Hi, Normally when I browse through my camera uploads on my PC, I can see the pictures on the right side of the screen when I push "Example". These pictures are large. Now however I do not see any...
desktop
Preview
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Could you try marking the images as online only, and then as available offline, to see if this helps?

Esben's avatar
Esben
New member | Level 1
10 months ago

Hi, This was also my first thought. I did this many times and tried again a couple of times. I made the exercise both via the "Dropbox" and the "Camera Uploads" folder by right clicking on Dropbox and select available offline or only available online. Regards Esben

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    If you double-click the image, are you able to open and preview them normally on your machine?

    • Esben's avatar
      Esben
      New member | Level 1
      10 months ago

      Yes I am, via my normal viewer.

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        10 months ago

        If you quit the app as Hannah suggested here, and try clicking on an example file while the app remains closed, do you see the same results?

        I'm asking because it seems in your response earlier, the syncing icons were still present, therefore the app was still running. 

        Also, do you notice this behavior with files specifically inside your Dropbox folder or on other folders on your PC as well?

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