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Forum Discussion
Esben
10 months agoNew member | Level 1
The previews of my camera uploads photos appear smaller on the Windows desktop app.
Hi,
Normally when I browse through my camera uploads on my PC, I can see the pictures on the right side of the screen when I push "Example". These pictures are large.
Now however I do not see any...
Esben
10 months agoNew member | Level 1
Hi, This was also my first thought. I did this many times and tried again a couple of times. I made the exercise both via the "Dropbox" and the "Camera Uploads" folder by right clicking on Dropbox and select available offline or only available online. Regards Esben
Jay
Dropbox Community Moderator
10 months agoIf you double-click the image, are you able to open and preview them normally on your machine?
- Esben10 months agoNew member | Level 1
Yes I am, via my normal viewer.
- Megan10 months ago
Dropbox Community Moderator
If you quit the app as Hannah suggested here, and try clicking on an example file while the app remains closed, do you see the same results?
I'm asking because it seems in your response earlier, the syncing icons were still present, therefore the app was still running.
Also, do you notice this behavior with files specifically inside your Dropbox folder or on other folders on your PC as well?
- Esben10 months agoNew member | Level 1
I tried to quit the app and then click example - still no result. I attach a screen shot of the result. My understanding is that the files are synced with the green symbol. Also I attach an example of the Example function on other folders. It works fine. Regards Esben
- Esben10 months agoNew member | Level 1
It still does not work. Any suggestions? Thanks in advance.
- Esben10 months agoNew member | Level 1
As it appears the copy outside dropbox works fine. The copy within does not work. Regards Esben
- Esben10 months agoNew member | Level 1
Hi Megan, that would be fine, thanks.
- Esben10 months agoNew member | Level 1
Hi, I have now replied to the mail. Regards Esben
- Esben10 months agoNew member | Level 1
Hi again, I have now replied to the mail again. Do I do something wrong in my attempt to get more help?
Regards,
Esben
- WyrdPhoto9 months agoNew member | Level 2
Hello, i'm having the same issue. has there been a fix yet?
- Megan9 months ago
Dropbox Community Moderator
Hey WyrdPhoto, thanks for posting here!
Would you be able to share some additional info with me?
When did this start? Also, what is the OS you're using, along with the Dropbox version that you have installed on your device?
You can find the app's version by hovering your mouse over the little Dropbox icon on your menu/task bar, next to your WiFi.
Keep me posted, and I'll be happy to look into this with you!
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