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mjc's avatar
mjc
New member | Level 2
11 months ago

Thoughts on the new release of Dropbox Paper

This idea was already suggested many years ago and closed for inactivity.

The old Dropbox Paper was easy to use, simple and was "what you see is what you get". The new Dropbox Paper introduces lots of new concepts that don't necessarily align I think with how many people have used Dropbox Paper in the past. It could just be me, but seems unlikely.

Paper was a useful tool for me to organize my thoughts, write notes, journal ideas, etc... I don't usually like tools in general that try to push me to organize my life into someone else's perspective of how one should operate. I realize that other users may like that, I don't. I don't want "to-dos", "alerts", "notifications", "channels", etc... I like the "sharing" capability, and perhaps some very basic "collaboration", but to turn Dropbox Paper into a complete "Team" solution for ideating is way way beyond what I want to use it for, and I feel a little like the new version of Paper is intended to force users into a way of journaling and writing that maybe isn't what or how they are comfortable operating. Maybe these features could be useful, but on an as-needed basis, without taking away the simplicity that existed prior.

It would be great if we could just have something that gives us the old Paper capabilities, with the advantage of treating a "Paper" document just like a dropbox document (which is what I thought the new implementation was all about and I was excited for).

Here's the new Dropbox Paper UI.


How is this intuitive? "Sections" on the left. "Create new doc" on the main page. Shouldn't I be navigating documents on the left, and each document have sections? Where am I right now? Where are all my paper documents? How do I get to them? What is a section? When I click on "My first section", nothing happens, it doesn't go anywhere. "Brainstorm: Add a topic". What's a topic? I don't brainstorm in Dropbox paper, why is that important?  How would you then browse topics? Or is topics part of brainstorming? Is that a document or a "thing" thing in the new Paper application. Do the icons mean each thing on the left is a type of thing, or is it just a clever emoji you can prefix your titles with. What is "Starred" for? If I have 1000 paper documents, why am I starring them like that? Or should it just be maybe "Recent documents". Is "Starred" going to be a new virtual directory tree or a list of starred documents.

I feel like it's a bit of a mess of ideas and concepts and terminology. Besides "Create new doc", nothing else makes sense to me.

Maybe I am the wrong user. Maybe it was never intended to be used as a simple repository of notes, journals, etc... What's the grand old vision for Paper? Where is it heading and trying to take us as users?

I really don't know how to suggest a better idea without a better understanding of what Dropbox Paper is meant to accomplish for users going forward. Is it for the enterprise going forward? Who is Dropbox Paper trying to compete with, because I thought it was pretty unique before in its simplicity. I noticed there's a slack integration? Is the product management group for the application taking their cues from businesses, or are this going to also still be for regular retail-ish consumers. Maybe that can be explained clearly. And then I can decide if it's for me or not, but as-is, I'm not sure how this is going to work for me.

20 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Thanks for the feedback you’ve shared with us, ridgenc. You can find more info regarding the new release of Dropbox Paper in this Help Center article.

    As for the Dropbox Paper mobile app, did you try reinstalling it, and also restarting your device, and you still can’t see your Paper docs listed?

  • ridgenc's avatar
    ridgenc
    New member | Level 1
    10 months ago

    Thank you Nancy. It is the Folders that are missing from the mobile app's Folders view. The Docs are also missing on the Docs view, until I go into the web app's new "Migrated Paper Docs" folder (which the Help Center article you referenced doesn't even mention) and open each document. The Folders still don't appear in the mobile app no matter what I do, but thank you for your thoughtful suggestion to restart and reinstall. If only the dramatic changes that have been made to the Paper system would be instantly resolved by those simple procedures...

  • kouty's avatar
    kouty
    Helpful | Level 6
    10 months ago

    I don't understand why they destroyed a good and very useful app and don't allow even the possibility to get the docs offline. That is a great damage for my work . Through the PC it was possible to get the files offline as PDF but it's not enough. I feel stolen .

  • brianne2k's avatar
    brianne2k
    Helpful | Level 5
    10 months ago

    Agreed this is a colossal disappointment. I have the last 5 or 6 years of my life documented in Dropbox Paper and now it's unusable. I'm not sure how I'll back up all my files. Can you share how you exported all to a PDF? I will be migrating to another tool if this isn't resolved soon. Support has been unhelpful for me... what a hit to my body of work.

  • kouty's avatar
    kouty
    Helpful | Level 6
    10 months ago

    On the PC , migrated paper files, right click, Dropbox , right arrow , converter to PDF all the files of the folder 

  • fightstrife's avatar
    fightstrife
    New member | Level 2
    9 months ago

    These changes are super disappointing. I have the same issue where all my documents went missing. It became impossible to find them on the paper website when trying to share with others. Now I can't even cancel my plan without having to contact support. 

  • FNKDREAMBOX's avatar
    FNKDREAMBOX
    Helpful | Level 5
    8 months ago

    just switch to obsidian. dropbox paper is over

    here's the link to obsidian. it's what dropbox paper used to be, and more

    https://obsidian.md

    dropbox is the one company i know that's founder led but still acts like it's corpo led, everything just decliend

  • mjc's avatar
    mjc
    New member | Level 2
    8 months ago

    I'll check them out, looks interesting.

  • kouty's avatar
    kouty
    Helpful | Level 6
    7 months ago

    I've bought 100G in Google drive . The documents are good. It's a pity to see the behavior of Dropbox . Maybe later I switch definitely to Google cloud .

  • ubu's avatar
    ubu
    New member | Level 2
    4 months ago

    Its so sad what Dropbox did to destroy this tool. 

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