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ekocha1's avatar
ekocha1
Explorer | Level 4
5 years ago
Solved

Thumbnail images not showing with Big Sur 11.2.3

My company recently upgraded my iMac to one with the Big Sur OS (v11.2.3) and none of the images in my Camera Uploads folder, for example, are showing thumbnail pics, only generic icons for JPGs.  ...
  • Jay's avatar
    Jay
    5 years ago
    Anything in the Dropbox folder is visible and synced to the Dropbox site, if there's a green tick next to it. Online-only files will have a cloud icon, meaning they are already on the Dropbox site, but don't take up space on the machine.

    Marking a folder as local only means that the files from the Dropbox site are now also physically taking up space on your computer, since the primary reason for Smart Sync is to save space, so you won't need to move them.

    If you need any more details, feel free to message back!

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