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JonesDK's avatar
JonesDK
Helpful | Level 5
4 months ago
Solved

Thumbnails aren't showing anymore when using the desktop app on Windows 10.

Has been like this for a while. Very annoying when trying to sort pictures. Thumnails show fine on other picture folders. I use version v230.4.8797. I use Windows 10 Home, 22H2 Sync folders: Al...
desktop
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windows
  • Nancy's avatar
    Nancy
    4 months ago

    Hey JonesDK! Did you have the chance to reinstall your Dropbox app? Please let us know if that did the trick, or in case you need more help.

JonesDK's avatar
JonesDK
Helpful | Level 5
4 months ago

Yes, I restart daily.

It's weird because I don't see the option “Make online-only”. I tried changing Sync setting to online-only and then back but that doesn't change anything.

I'll do a complete re-install of the software because somethings is off when I don't even see the option in the context menu.

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Let us know if the issue persists after reinstalling the app and we'll take it from there JonesDK 

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