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JonesDK's avatar
JonesDK
Helpful | Level 5
4 months ago
Solved

Thumbnails aren't showing anymore when using the desktop app on Windows 10.

Has been like this for a while. Very annoying when trying to sort pictures. Thumnails show fine on other picture folders. I use version v230.4.8797. I use Windows 10 Home, 22H2 Sync folders: Al...
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  • Nancy's avatar
    Nancy
    4 months ago

    Hey JonesDK! Did you have the chance to reinstall your Dropbox app? Please let us know if that did the trick, or in case you need more help.

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
3 months ago

Hi JonesDK​ and welcome to the Dropbox Community! I’m really glad to hear your thumbnails are showing up again and thanks so much for coming back to share your update. It’s always helpful when someone follows up, it adds to the thriving community here on the forum. 

I’m Theresa 👩‍💻, one of the community managers here at Dropbox. Since you’re using Dropbox on Windows 10, I’d love to know... do you have a favourite feature that helps you stay organised or makes things a bit easier day to day?

Looking forward to your reply,

T 😺 (Dropbox Community Manager)

JonesDK's avatar
JonesDK
Helpful | Level 5
3 months ago

Hi Theresa

Not sure exactly how you mean - related to Windows 10?

As for Dropbox, I would say the Camera Upload feature of the app - and selection of albums to be uploaded. 

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