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Benjo1216's avatar
Benjo1216
Explorer | Level 3
6 years ago
Solved

Time Period for Smart Sync

Hi,   Is there a way to adjust the time period for smart sync to 'unload' files back to online only?   we have some large projects and files that may not be touched for a few months and we ke...
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  • DV87's avatar
    DV87
    4 years ago

    there’s not a specific period of time over which the Dropbox app converts your files automatically to online-only.

    Thanks Nancy ... I'm honestly just not sure I believe this. The Dropbox app must have some method to determine that downloaded files and/or folders haven't been accessed for while... Maybe it's not a super-specific interval or "countdown" timer, but I was just hoping for a bit more detail on how this feature works. Thanks anyway!

Pookeyblow's avatar
Pookeyblow
Collaborator | Level 8
3 years ago

Where do I find the "save hard drive space automatically" option? I've looked everywhere and I can't find it. I'm on a M1 Mac (macOS Monterey 12.1).

DV87's avatar
DV87
Helpful | Level 6
3 years ago

Pookeyblow, it may depend on your account type, but mine is found on the Sync tab within Dropbox Preferences.

 

  • Pookeyblow's avatar
    Pookeyblow
    Collaborator | Level 8
    3 years ago

    What?? Support just told me the option was removed some time ago!

  • Pookeyblow's avatar
    Pookeyblow
    Collaborator | Level 8
    3 years ago

    Just spoke to support and they said the option is removed, but it's always on. You can't turn it off. Maybe you haven't updated you app or something.

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      3 years ago
      Pookeyblow wrote:

      Just spoke to support and they said the option is removed, but it's always on. You can't turn it off. Maybe you haven't updated you app or something.

      The Dropbox for macOS update hasn't rolled out to everyone yet. It's being gradually rolled out through May 2023. Accounts that haven't been updated yet likely still have the feature available to them. Yours has apparently been updated already.

      • DV87's avatar
        DV87
        Helpful | Level 6
        3 years ago
        While it may not be a huge inconvenience, I don’t love this news… So, rather than allowing users the option to keep downloaded files indefinitely, it sounds like Dropbox will just take the liberty to remove them from our local hard drives at some unspecified interval. Can’t wait to see what other exciting changes are in store.

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