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Unable to open an Excel file from Dropbox using the Microsoft Excel app on iPhone
I’ve been trying many times to open the excel sheet on my Dropbox app but to no avail. I even uninstall the Microsoft excel app as per other forums’ suggestions but the same problem persists. It says...
If the issue is with one specific file, then it means that for some reason, that file is unable to be opened on the mobile app on Excel on your device.
Could you try creating a new Excel file and copying the data from this non-working file to the new one, and see if it opens then?
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi Chppy , thanks for messaging the Community.
Is this occurring for all Excel files, or just a certain file in particular?
Are you able to preview the Excel file within the Dropbox mobile app before opening it in another app?
This will help me to assist further!
Jay I’m able to preview the excel sheet.
strangely enough, other excel sheets are able to open and edit except this file. Is there a way around it apart from creating a new excel sheet? Because all my data is in this file
- Jay
If the issue is with one specific file, then it means that for some reason, that file is unable to be opened on the mobile app on Excel on your device.
Could you try creating a new Excel file and copying the data from this non-working file to the new one, and see if it opens then?
Jay i make a new excel sheet and I can access from my phone excel app now. Thank you for all your contributions in helping, appreciate it
- Jay
No worries, glad to have helped out and that you're able to open the new file now.
If there's anything else we can assist with, feel free to reply back here!
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