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Unable to open an Excel file from Dropbox using the Microsoft Excel app on iPhone
I’ve been trying many times to open the excel sheet on my Dropbox app but to no avail. I even uninstall the Microsoft excel app as per other forums’ suggestions but the same problem persists. It says...
If the issue is with one specific file, then it means that for some reason, that file is unable to be opened on the mobile app on Excel on your device.
Could you try creating a new Excel file and copying the data from this non-working file to the new one, and see if it opens then?
Jay i make a new excel sheet and I can access from my phone excel app now. Thank you for all your contributions in helping, appreciate it
Theresa
Community Manager
Community ManagerHi Chppy and welcome to the Dropbox Community! I’m so glad to hear everything’s working again with the Excel app on your iPhone and thank you for coming back to share your update. It’s always great to hear when things are resolved, and your follow-up could definitely help others running into the same issue ✨.
I’m Theresa 👩💻, one of the Community Managers here at Dropbox. Since you’re working with Dropbox and Excel on mobile, I’d love to know... do you have a favourite feature that helps you stay productive while on the go?
Looking forward to hearing more,
T 😺 (Dropbox Community Manager)
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