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Unable to stop or turn off desktop backup [SOLVED]
A while ago I turned on the new 'backup desktop/documents/downloads' feature. Now I want to turn it off, but I can't. There's no obvious 'turn this feature off' button. All the instructions I've seen...
So, for anybody who happens to stumble upon this - here is how you can solve it.
1. Move your Dropbox folder - I found this solution accidentally, because my PC was getting full and I decided to move my Dropbox folder to another partition, but you could move it anywhere. Go into the Dropbox app, click on the picture of you, select 'preferences' , then 'sync' and then select the option to move your Dropbox folder. Just put it in a different location. Doing this will nuke your desktop. But do not panic. You will not lose any data.
2. Re-create your Desktop - i.e. make a folder called 'Desktop', in C:\Users\YourName\'.
3. Copy or move all your old desktop files from the Dropbox folder called 'My PC blah blah whatever \ Desktop' to your actual Desktop. This will get your desktop back, and Dropbox will no longer sync it, because it will be looking at the 'My PC' files.
4. Do steps 2-3 for the Downloads and Documents folders.
5. Get coffee.
Janthyer - does Carbonite work like dropbox? I like dropboxes ability to upload my photos straight from my phone - BUT - it will only upload them to my computer after I refresh on the phone and also reinstall dropbox on my computer so it is very annoying but I have lost a lot of photos in the past so I am coping with it for now until I find something else that will work for me.
I shall research Carbonite.
thanks
Gaye
Hi Gayent, I don't understand HOW Dropbox works at all so unfortunately I can't answer your question. I have used Carbonite for years to back up my computers, not my phone. I never intended to have Dropbox back up my computer but when it did, my files disappeared from my hard drive! Carbonite helped me recreate those folders in a different NON-DROPBOX location on my hard drive. Now I need to extricate myself from the Dropbox back-up process but I have been unable to do that because all of the suggestions I have gotten from Dropbox employees or community users have been unimplementable similar to the problem the other user I have replied to was having. Sorry you are having difficulties, too. Carbonite even gave me the number for an auxiliary support system they have to try to help me get out of this mess! Good luck!
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