We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Bruce M's avatar
Bruce M
Explorer | Level 3
3 years ago
Solved

using Numbers on iphone

When I open an Excel file on my iPhone it only opens in Excel but I want to open it in Numbers.  How do I change the settings?

  • Jay's avatar
    Jay
    3 years ago

    Thanks for the info, this could be an issue with the Excel app regarding the copying of characters. 

6 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Bruce M, thanks for using Dropbox and posting on our Community!

     

    Have you tried long tapping on the file before opening the file and trying the 'open with' button from the options you get?

     

    Otherwise, you could try exporting the file to your device or the Numbers app directly. 

     

    Let me know how you get on, Bruce. 

  • Bruce M's avatar
    Bruce M
    Explorer | Level 3
    3 years ago

    I pressed and held but nothing else happened.  I am using the iPhone.

     

    I also tried downloading the file to my iPhone but it reacts exactly the same.  No matter what I do, it always opens in excel.

     

    The only way I get it to work is to download the file, open Numbers and then open the file with Numbers.  A very slow process.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Bruce M, if you're experiencing the same issue when downloading the file to your phone, then it could be related to the settings on your device itself.

     

    Is there a particular reason for opening an Excel file in Numbers on your device?

  • Bruce M's avatar
    Bruce M
    Explorer | Level 3
    3 years ago

    When I try to copy the data from a cell, Excel will not always copy all the characters.  This is a password file with many special characters.  Excel only captures some of the characters.  Numbers always captures all the characters.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the info, this could be an issue with the Excel app regarding the copying of characters. 

  • Bruce M's avatar
    Bruce M
    Explorer | Level 3
    3 years ago

    I agree but I also know Microsoft is absolutely useless to help some their problems.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!