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Solved
Very slow opening files and folder
Hi everyone, I'm using Dropbox (firmware n. 166.3.2831) on my gaming laptop running Windows 11. Everything run smoothly until some days ago, when Dropbox suddenly became very slow when clicking to op...
- if you have iCloud for Windows installed, try unistalling and re-installing it. In my case, the problem is solved.
Hardware
CPU 12th Gen Intel(R) Core(TM) i5-1240P 1.70 GHz
RAM 16.0 GB (15.7 GB usable)
Windows
Windows 10 Pro
Version 22H2
OS build 19045.3930
Dropbox
192.4.4605
This is my PC's spec and Dropbox version.
I do not even have the iCloud, but suffering the same issue.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi ray5640, there are two issues mentioned in this thread, which one are you experiencing exactly?
If you quit the Dropbox desktop application, are you able to navigate through the Dropbox folder normally?
This is the same issue that I am experiencing. I do not have iCloud.
"Everything run smoothly until some days ago, when Dropbox suddenly became very slow when clicking to open folder or file: it takes MANY seconds (10-15 seconds at least). This causes a huge slowdown in the user experience, I can't even work in these circumstances.
Of course this is a problem related to the Dropbox folder only, local folders run as smooth as they should.
How can I fix that? Thanks."- Jay
If you've tried my previous suggestion and it didn't change the behavior, try contacting the support team directly for further assistance.
Jay
I have this slow folder issue. If i quit the desktop app the PC works as it should. Is there a fix for this?
- Not that I’ve discovered yet.
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