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buysschaert's avatar
buysschaert
Explorer | Level 3
3 years ago

very slow viewer on android

Hello, For several months, I have noticed that viewing (not loading) files is extremely slow on my Android phone. When I click on the file (excel for example) that I want to preview, there is a kin...
Android
Mobile
Preview
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi buysschaert, thanks for bringing this to our attention.

 

What version of the Dropbox mobile app are you running, and who Android OS is on your device?

 

This will help me to assist further!

buysschaert's avatar
buysschaert
Explorer | Level 3
3 years ago

android version 12

dropbox version 352.2.2 and 354.2.2

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