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mgrz's avatar
mgrz
Explorer | Level 3
5 years ago

Videos uploaded from Pixel 4a have wrong timestamp in gallery view

Whenever I upload a video from my Pixel 4a, doesn't matter whether it is an automatic camera upload or a manual one, it's timestamp in a Dropobx photo gallery is always exactly 2 hours earlier than a...
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mgrz's avatar
mgrz
Explorer | Level 3
5 years ago

Hi Walter, the app version is 240.2.2, I've checked timezone settings and everything seems alright (GMT+02:00). Here are screenshots, I've recorded short video of online clock, at time 00:36 22.06.2021 GTM+02:00, metadata of video file stored locally is correct, once uploaded to Dropbox its timestamp in gallery view is 22:36 21.06.2021.

video viewed locally on phonevideo matadata viewed locally on phonevideo viewed in Dropbox Gallery, once uploaded, with wrong timestamp

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Thanks for the additional information and the screenshots too mgrz.

May I reach out via email to investigate this further?
  • mgrz's avatar
    mgrz
    Explorer | Level 3
    5 years ago
    Sure, you can contact me on email.
    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      Thanks so much mgrz. You've got :envelope:

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