We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
mgrz
5 years agoExplorer | Level 3
Videos uploaded from Pixel 4a have wrong timestamp in gallery view
Whenever I upload a video from my Pixel 4a, doesn't matter whether it is an automatic camera upload or a manual one, it's timestamp in a Dropobx photo gallery is always exactly 2 hours earlier than a...
magpieJ
3 years agoExplorer | Level 3
I am having this same problem with video timestamp being 6 hours off (early). See images below - 2 examples of photos and videos taken of the same subject at around the same time but videos are timestamping 6 hours early. Times are off because I hadn't reset camera for a new timezone but you get the idea - 1st and 3rd are same subject, as are 2nd and 4th but times are off by 6 hours.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!