Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
videos won't play
Recently uploaded two MP4 videos in dropbox. When I click on them they start to play for about a 10th of a second and then quit and go back to list of videos.I have no idea why won't play. I don't ha...
Wednesday, 2/25.....my videos play perfectly now. Fingers crossed.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHi all, thanks for your reports on this.
We just checked back on this internally and it should be fixed now.
If you're still facing issues with this though, you could try clearing your browser's cache and cookies and try again.
Keep us posted anyhow!
THANK YOU!!!!!!!!
I'm always curious about why companies, such as yours in this case, initially assume it's the end-user. I see this dynamic play over and over again. Have the end-user jump through hoops, tangle themselves up in knots, make all kinds of changes and adaptations, etc., etc., etc. only to find OUT, in the end, it's not "them," it's "us!" Causing End-users no amount of upset, their feeling incompetent, stupid, confused, etc. where is the one bright light at dropbox who steps up, at the very outset, and says "hey, let's take a look at this from the inside? Maybe it's us, let's explore…"
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
